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urbanXtracts Website Cookies Policy
Please read this Cookies Policy carefully before using any website, ecommerce store, account portal, customer support channel, or other digital product or service operated by or on behalf of urbanXtracts, ("urbanXtracts," "we," "us," or "our"). This Cookies Policy applies to urbanXtracts.com any related websites or pages that link to or reference this Cookies Policy, and any other digital feature, content, functionality, or service we make available that links to this Cookies Policy (collectively, the "Services").
urbanXtracts is based in New York and operates a business that includes a New York-licensed cannabis operation and a hemp-derived products business offered more broadly in the United States. The Services are hosted or supported in part through Wix and may incorporate Wix-provided infrastructure, ecommerce functionality, form tools, customer communication features, analytics, integrations, and related service-provider functionality. Because laws governing privacy, cookies, tracking technologies, communications monitoring, ecommerce, and data processing vary by jurisdiction and change frequently, your use of the Services may be subject to different notice, consent, and choice requirements depending on your location.
This Cookies Policy should be read together with our Privacy Notice and Terms of Use. Terms used but not defined in this Cookies Policy have the meanings given in those documents.
Article 1: Scope of this Cookies Policy
1.1. This Cookies Policy explains how urbanXtracts and its service providers use cookies and similar technologies on or in connection with the Services.
1.2. This Cookies Policy applies to cookies and similar technologies placed by urbanXtracts, by Wix, and by third parties whose tools, integrations, apps, or services are enabled through the Services.
1.3. Additional disclosures may apply depending on the specific Service, feature, campaign, jurisdiction, or consent framework involved.
Article 2: What Cookies and Similar Technologies Are
2.1. Cookies are small data files placed on your browser, device, or system when you visit a website or use an online service.
2.2. Cookies may be first-party cookies set by urbanXtracts or its website infrastructure, or third-party cookies set by vendors, service providers, analytics providers, advertising partners, platform providers, or social media services.
2.3. We may also use similar technologies such as pixels, tags, SDKs, scripts, APIs, local storage, log files, beacons, embedded widgets, and comparable technologies for similar purposes.
2.4. Some cookies and similar technologies operate only during your browser session, while others remain for a longer period so they can recognize your browser or device when you return.
Article 3: Categories of Cookies and Similar Technologies We May Use
3.1. Strictly Necessary Technologies. These technologies are used to operate the Services, maintain security, support age-gating, manage sessions, remember core settings, process transactions, enable checkout, prevent fraud, and provide other essential site functions.
3.2. Functional Technologies. These technologies help remember your preferences, support enhanced site features, maintain language or region selections, and improve usability.
3.3. Analytics and Performance Technologies. These technologies help us understand how the Services are used, measure traffic and engagement, diagnose technical issues, improve site performance, evaluate the effectiveness of content and features, and perform debugging or internal reporting.
3.4. Advertising, Social Media, and Targeting Technologies. These technologies may be used to measure campaign performance, support audience creation, enable social media integrations, support ad attribution, and deliver or measure advertising that may be more relevant to your interests, subject to applicable law and your choices.
3.5. Communication and Support Technologies. If enabled, chat, inbox, customer support, and messaging tools may use cookies or similar technologies to maintain sessions, route requests, preserve conversation state, support service interactions, prevent abuse, or improve operational response.
Article 4: How We Use Cookies and Similar Technologies
We may use cookies and similar technologies to:
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provide, secure, and maintain the Services;
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enable age-gating, login, cart, checkout, and account functionality;
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remember preferences and settings;
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understand site traffic, usage trends, and feature performance;
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troubleshoot errors, maintain system integrity, and improve usability;
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prevent fraud, abuse, unauthorized activity, and security incidents;
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support marketing, advertising, audience measurement, and campaign effectiveness where permitted by law; and
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support customer service, communications functionality, and service operations.
Article 5: Wix-Specific Cookie and Tracking Disclosures
5.1. Because the Services are built on Wix, some cookies and similar technologies may be placed or supported through Wix-hosted infrastructure or Wix-enabled features, including ecommerce functions, forms, analytics, consent tools, communication tools, and connected applications.
5.2. The specific cookies or similar technologies in use may change depending on the Wix features, apps, integrations, pixels, custom code, embedded widgets, consent settings, and third-party services enabled on the Services.
5.3. urbanXtracts intends to classify and manage cookies through available Wix settings, consent tools, and implementation controls, but certain strictly necessary technologies may operate whenever required for site operation, security, fraud prevention, age-gating, or transaction processing.
5.4. Some third-party tools connected through Wix may set their own cookies or similar technologies, subject to the relevant configuration, consent status, and applicable third-party terms or privacy notices.
Article 6: Session Replay, Chat, and Behavioral Monitoring Technologies
6.1. urbanXtracts does not intend to deploy session replay, chat-monitoring, or similar behavioral-monitoring technologies in a manner that captures the contents of user communications, text-entry fields, or message content without appropriate notice, consent where required, and configuration controls.
6.2. Certain site features may involve tools that log page requests, preserve form state, capture technical troubleshooting data, or measure how users interact with site content for analytics, debugging, fraud prevention, customer support, or user experience improvement.
6.3. urbanXtracts intends to configure such tools so they do not unnecessarily capture sensitive form entries, payment card data, government ID information, date-of-birth fields, or other sensitive content beyond what is reasonably necessary for the requested service and lawfully disclosed.
6.4. If support chat, inbox, or messaging tools are enabled through Wix or another provider, those tools may use cookies or similar technologies to maintain the conversation, support routing and response, preserve service functionality, detect abuse, or support related operational purposes.
Article 7: Legal Bases, Consent, and Your Choices
7.1. Where required by applicable law, urbanXtracts will request consent before using non-essential cookies or similar technologies, including certain analytics, advertising, social media, or targeting technologies.
7.2. You may be able to manage cookies and similar technologies through our cookie banner, consent manager, preference center, browser settings, device settings, or other privacy controls we make available.
7.3. If you choose to reject or disable certain cookies or similar technologies, some parts of the Services may not function properly or may be less personalized.
7.4. You may also be able to control certain tracking technologies through browser-based opt-out tools, platform settings, or recognized preference signals, where supported and legally required.
7.5. Where required by applicable law, urbanXtracts will honor applicable universal opt-out mechanisms or recognized browser-based or device-based preference signals for regulated processing, such as targeted advertising, sale, or sharing of personal information.
7.6. If urbanXtracts relies on Wix-hosted or Wix-integrated consent tools, consent choices will apply only to the extent the relevant technologies can be configured, limited, or blocked through available settings, integrations, and implementation controls. urbanXtracts intends to use reasonable efforts to implement lawful consent controls consistent with the Services' actual configuration.
Article 8: State-Specific Privacy and Cookie Rights
8.1. Depending on your state of residence, you may have rights regarding personal information collected through cookies and similar technologies, including rights to access, deletion, correction, portability, and rights to opt out of certain processing such as targeted advertising, sale, sharing, profiling, or certain uses of sensitive data, where applicable.
8.2. California residents may have the right to opt out of the sale or sharing of personal information and may exercise applicable rights through methods identified in our Privacy Notice, including any "Do Not Sell or Share My Personal Information" or "Your Privacy Choices" link where required.
8.3. Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Indiana, Kentucky, Minnesota, Maryland, Rhode Island, and other states with applicable privacy laws may have rights to opt out of targeted advertising and other regulated processing, subject to applicable law.
8.4. Nevada residents who wish to exercise any applicable opt-out rights under Nevada law may contact us using the contact information listed below or the methods set out in our Privacy Notice.
Article 9: Third-Party Services and External Controls
9.1. Some third-party analytics, advertising, social media, customer support, or embedded services may collect information through cookies and similar technologies subject to their own privacy notices and settings.
9.2. urbanXtracts does not control all third-party cookies or technologies that may be associated with third-party content, services, widgets, or integrations.
9.3. We encourage you to review the privacy notices, cookie notices, and choice tools made available by third-party providers whose services are connected to the Services.
Article 10: Updates to this Cookies Policy
10.1. We may update this Cookies Policy from time to time to reflect changes in law, technology, business practices, the Services, or our use of cookies and similar technologies.
10.2. When we do, we will revise the Effective Date and post the updated Cookies Policy through the Services.
10.3. Your continued use of the Services after the updated Cookies Policy becomes effective means that you acknowledge the revised Cookies Policy, to the extent permitted by law.
Article 11: Contact Us
If you have questions about this Cookies Policy or our use of cookies and similar technologies, you may contact us at:
urbanXtracts
43 John Hicks Drive,
Warwick, NY 10990
+1 (212) 925-1070
You may also submit privacy or cookie-related requests through: https://wkf.ms/4uG6JRZ