urbanXtracts
Terms of Use & Privacy Policy

Updated: June 11, 2026

I. Terms of Use

Article 1: Eligibility; Age Restrictions; Geographic Limits

1.1. You may use the Services only if you are legally capable of forming a binding contract under applicable law and are not prohibited from using the Services under any applicable law, rule, regulation, or order.

1.2. You must be at least twenty-one (21) years of age, or such higher minimum age as may be required by applicable law, to access any portion of the Services that markets, offers, or relates to age-restricted products. We may require you to confirm your age before entering certain portions of the Services and may use age-screening, date-of-birth collection, identity verification, or other compliance controls.

1.3. You may not purchase, attempt to purchase, or arrange delivery of any product except where such transaction is lawful in your jurisdiction and permitted by our operational and compliance rules. We reserve the right to reject, limit, or cancel access, orders, registrations, accounts, or transactions at any time if we believe, in our sole but reasonable discretion, that doing so is necessary to comply with law, reduce risk, prevent fraud, protect users, or enforce this Agreement.

1.4. Cannabis products referenced through the Services are intended only for lawful sale or fulfillment through authorized channels in New York or other jurisdictions where urbanXtractsis duly licensed or permitted and where the applicable transaction is legally allowed. Hemp-derived products may be marketed or sold more broadly, but availability remains subject to destination-state restrictions, product-specific limitations, age restrictions, payment processor rules, carrier restrictions, and other legal or operational constraints.

Article 2: Changes to the Services and Agreement

2.1. We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, to the fullest extent permitted by law.

2.2. We may update this Agreement from time to time by posting a revised version and updating the Effective Date. Any changes will become effective when posted unless a later date is stated.

2.3. Your continued use of the Services after the effective date of the revised Agreement constitutes your acceptance of the revised Agreement. If you do not agree to the revised Agreement, you must stop using the Services.

Article 3: Accounts; Security; Access Credentials

3.1. Certain features of the Services may require registration, account creation, password setup, loyalty enrollment, or submission of identifying or contact information. You agree to provide accurate, current, and complete information and to keep such information updated.

3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you, to the extent resulting from your failure to safeguard your credentials. You must promptly notify us at legal@urbanXtracts.com of any suspected unauthorized access to or use of your account.

3.3. We may suspend or terminate your account, refuse service, or require additional verification if we suspect inaccurate information, unauthorized activity, violation of this Agreement, unlawful conduct, abuse of promotions, diversion, resale in violation of law, or risk to the Services, our business, or others.

Article 4: Orders; Product Availability; Pricing; Payment

4.1. All product listings, pricing, promotions, inventory displays, and availability statements are subject to change without notice and do not constitute a binding offer except as required under applicable law. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order placed based on incorrect information.

4.2. Submission of an order does not guarantee acceptance. An order is accepted only when we or our authorized fulfillment partner confirm acceptance or shipment, or otherwise complete the transaction in accordance with applicable law and operational requirements.

4.3. You agree to provide valid payment information and authorize us and our payment processors, ecommerce platform providers, and transaction-support vendors to charge the full amount of your order, including applicable taxes, fees, shipping charges, and any other disclosed amounts. We may use third-party payment processors and other service providers to process transactions, screen for fraud, and support commerce operations.

4.4. We may impose purchase limits, refuse transactions, limit quantities, restrict shipping destinations, delay fulfillment, or request additional verification for compliance, fraud prevention, age verification, inventory management, or legal reasons.

4.5. All sales are subject to our return, refund, exchange, cancellation, and shipping policies as presented on the Services or at the point of sale, except to the extent different treatment is required by law or regulation for cannabis products, hemp-derived products, perishable goods, or final-sale items.

Article 5: Product Information; Health and Safety Disclaimer

5.1. We strive to present product descriptions, ingredients, potency data, sourcing statements, lab-testing information, usage guidance, and other content accurately, but we do not warrant that such information is complete, current, or error-free at all times. Packaging and labeling may vary from images shown.

5.2. You are responsible for reviewing product labels, warnings, instructions, and ingredient lists before use. Do not use any product if you are under the legal age, pregnant, nursing, planning to become pregnant, operating a vehicle or machinery where prohibited, or otherwise advised against use by a healthcare professional or applicable law.

5.3. Any statements regarding hemp-derived products have not necessarily been evaluated by the U.S. Food and Drug Administration unless expressly stated. Products are not intended to diagnose, treat, cure, or prevent any disease unless expressly approved and lawfully marketed for that purpose.

5.4. We make no representation that any product is appropriate, legal, or available for use in every jurisdiction. You are solely responsible for understanding and complying with laws applicable to your purchase, possession, transport, and use of any product.

Article 6: Acceptable Use

You agree not to:

use the Services in violation of any law, rule, regulation, or third-party right;
use the Services if you are under the required legal age or otherwise ineligible;
access, scrape, crawl, data-mine, or monitor the Services using automated means except as expressly permitted by us in writing;
interfere with or disrupt the Services, servers, networks, platform infrastructure, or security features;
upload, transmit, or distribute any viruses, malware, malicious code, or harmful content;
impersonate any person or entity or misrepresent your affiliation;
use the Services to advertise, market, or sell products or services without our prior written consent;
engage in unlawful resale, diversion, referral abuse, chargeback abuse, or fraudulent promotion activity;
reverse engineer, decompile, disassemble, or attempt to derive source code from the Services except to the extent such restriction is prohibited by law;
copy, reproduce, distribute, display, or create derivative works from the Services or content except as expressly allowed by this Agreement; or
use the Services in any way that could create liability, reputational harm, regulatory risk, or security risk for urbanXtracts, Wix, or any user.

Article 7: User Content

7.1. The Services may permit you to submit reviews, comments, messages, inquiries, testimonials, photos, videos, profile content, survey responses, or other materials (collectively, "User Content"). You retain any rights you may have in your User Content, subject to the rights you grant in this Agreement.

7.2. By submitting User Content through or in connection with the Services, you grant urbanXtracts a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable license to host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and otherwise use the User Content for the purpose of operating, providing, improving, promoting, and protecting the Services and our business, subject to our Privacy Notice and applicable law.

7.3. You represent and warrant that: (a) you own or control all rights necessary to submit the User Content and grant the foregoing license; (b) the User Content is accurate, not misleading, and not unlawful; and (c) the User Content does not infringe, misappropriate, or violate any third-party rights, including intellectual property, privacy, publicity, confidentiality, or contractual rights.

7.4. We may, but are not required to, monitor, review, screen, remove, edit, or refuse User Content at any time and for any reason.

Article 8: Intellectual Property Rights

8.1. The Services, including all software, code, text, images, graphics, logos, trademarks, trade dress, videos, audio, product descriptions, compilations, layouts, designs, interfaces, and other content and materials, are owned by or licensed to urbanXtracts and are protected by intellectual property and other laws.

8.2. Except for the limited, revocable right to access and use the Services for their intended purpose in accordance with this Agreement, no right, title, or interest in or to the Services or any content is granted to you.

8.3. urbanXtracts names, logos, product names, slogans, and other marks are trademarks or service marks of urbanXtracts or its licensors. You may not use any such marks without prior written permission.

Article 9: Third-Party Services; Links; Marketplace and Communication Tools

9.1. The Services may contain links to third-party websites, services, social media pages, maps, payment tools, delivery providers, analytics providers, advertising tools, customer support tools, communication tools, integrations, or platform-enabled applications. We do not control and are not responsible for the content, policies, practices, products, or services of any third party.

9.2. The Services may also rely on third-party or platform-enabled features, including hosting, ecommerce, form handling, chat, analytics, marketing, or other operational tools. Use of those tools may involve processing by service providers acting on our behalf or by third parties whose services are connected to the Services.

9.3. If the Services facilitate communications with third parties, store locators, retail partners, licensed operators, event organizers, or other businesses, urbanXtractsdoes not guarantee the quality, safety, legality, availability, licensing status, or compliance of any third-party goods or services unless expressly stated.

9.4. Your interactions with third parties are solely between you and the applicable third party, except as otherwise expressly stated by us. We encourage you to review the applicable terms and privacy policies of those third parties.

Article 10: SMS, Email, and Promotional Communications

10.1. If you sign up for text messages, email newsletters, loyalty communications, or other promotional messages, you consent to receive the communications for which you enrolled, subject to applicable law. Consent to receive marketing text messages is not a condition of purchase.

10.2. Message frequency may vary. Message and data rates may apply. You may opt out of marketing emails by using the unsubscribe link in the email and may opt out of marketing text messages by following the instructions provided in the message, such as replying STOP where applicable.

10.3. We may still send you transactional, service, legal, account, order, safety, or compliance-related communications even if you opt out of marketing communications.

Article 11: Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, ALL CONTENT, AND ALL PRODUCTS AND MATERIALS MADE AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, URBAN XTRACTS DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, SYSTEM INTEGRATION, AND FREEDOM FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON CERTAIN WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

Article 12: Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, URBAN XTRACTS, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES, THIS AGREEMENT, OR ANY PRODUCTS OR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF URBAN XTRACTS AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS ARISING OUT OF OR RELATING TO THE SERVICES, THIS AGREEMENT, OR ANY PRODUCTS OR CONTENT WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO URBAN XTRACTS FOR THE RELEVANT PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THIS AGREEMENT EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Article 13: Indemnification

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless UrbanXtracts, its affiliates, licensors, service providers, and their respective officers, directors, employees, agents, and representatives from and against any claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: (a) your access to or use of the Services; (b) your User Content; (c) your violation of this Agreement; (d) your violation of any law or third-party right; or (e) your misuse, resale, diversion, transport, or unlawful use of any product.

Article 14: Dispute Resolution; Arbitration; Class Action Waiver

Please read this Article carefully because it affects your legal rights.

14.1. To the maximum extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, any product, or the relationship between you and urbanXtracts that cannot be resolved informally will be resolved by binding individual arbitration rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

14.2. Before initiating arbitration, the claiming party must send a written notice of dispute to urbanXtracts, 43 John Hicks Drive, Warwick, NY, 10990, legal@urbanXtracts.com, or https://wkf.ms/4uG6JRZ describing the nature of the claim, the relief sought, and the supporting facts. The parties will attempt in good faith to resolve the dispute informally within thirty (30) days after receipt of the notice.

14.3. If the dispute is not resolved informally, the dispute will be administered by JAMS under its applicable consumer arbitration rules, except as modified by this Agreement. Arbitration will take place in Orange County, NY unless the applicable rules or law require another location or remote proceedings.

14.4. You and urbanXtracts agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, representative, mass, or private attorney general proceeding, to the fullest extent permitted by law. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

14.5. If any part of this Article is found unenforceable as to a particular claim or remedy, then that claim or remedy will proceed in a court of competent jurisdiction located in Warwick, New York, and the remaining parts of this Article will remain in effect to the fullest extent permitted by law.

14.6. Nothing in this Article prevents either party from seeking temporary, preliminary, or injunctive relief in a court of competent jurisdiction to protect intellectual property, confidential information, or other interests pending completion of arbitration.

Article 15: Governing Law

This Agreement and any dispute arising out of or relating to this Agreement, the Services, or any product will be governed by the laws of the State of New York, without regard to conflict of laws principles, except to the extent superseded by applicable federal law or to the extent consumer protection law of your state of residence cannot be waived under applicable law.

Article 16: Termination

16.1. We may terminate or suspend your access to all or any part of the Services at any time, with or without notice, if we believe that you have violated this Agreement, applicable law, or our policies, or if necessary to protect the Services, our users, our business, or any third party.

16.2. You may stop using the Services at any time. Termination will not relieve you of obligations incurred before termination.

16.3. Sections that by their nature should survive termination will survive, including ownership provisions, disclaimers, limitations of liability, indemnities, dispute resolution provisions, governing law, and any payment obligations.

Article 17: Notices; Electronic Records

17.1. You consent to receive notices, disclosures, agreements, and other communications from us electronically, including by email, posting through the Services, or other electronic means, and you agree that such communications satisfy any legal requirement that the communication be in writing, to the extent permitted by law.

17.2. You are responsible for maintaining a current email address and reviewing the Services for updates.

Article 18: Miscellaneous

18.1. This Agreement constitutes the entire agreement between you and urbanXtracts regarding the Services, except for any additional terms expressly incorporated by reference or presented for a specific Service.

18.2. If any provision of this Agreement is held unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

18.3. Our failure to enforce any provision of this Agreement will not constitute a waiver of that provision or any other provision.

18.4. You may not assign or transfer this Agreement or any rights or obligations under it without our prior written consent. We may assign this Agreement, in whole or in part, at any time.

II. Privacy Notice

Article 19: Scope of this Privacy Notice

19.1. This Privacy Notice describes how urbanXtracts collects, uses, discloses, and otherwise processes information relating to identified or identifiable individuals, households, or devices, including information collected online or through digital interactions with the Services, customer support interactions, account creation, purchases, subscriptions, promotions, messaging programs, and other interactions with us.

19.2. This Privacy Notice applies only to information processed by or on behalf of urbanXtracts in connection with the Services. It does not apply to information processed by third parties that we do not control, including payment processors, social media platforms, analytics providers, advertising platforms, carriers, or websites and services not operated by urbanXtracts, even if linked from the Services.

19.3. The Services are hosted or supported in part through Wix and may incorporate Wix-provided infrastructure, ecommerce functionality, forms, customer relationship tools, analytics, communication tools, and connected applications. As a result, personal information may be processed by Wix and other service providers acting on our behalf or in support of the Services, subject to applicable law and contractual arrangements.

19.4. Additional disclosures may apply depending on your state of residence or the specific Service, campaign, product, or data-processing context.

Article 20: Information We Collect

We may collect the following categories of information, depending on how you interact with the Services:

Identifiers and contact information. Such as your name, email address, telephone number, postal address, account username, loyalty identifier, customer number, or similar identifiers.

Commercial information. Such as purchase history, product preferences, cart activity, transaction details, order information, loyalty activity, and records of products or services considered or obtained.

Payment and transaction information. Such as billing address, payment token information received from payment processors, transaction metadata, fraud-screening results, and related records. We generally do not store full payment card numbers.

Age, eligibility, and verification information. Such as date of birth, age-gate responses, ID verification status, eligibility confirmations, and related compliance records.

Device, browser, and network information. Such as IP address, browser type, operating system, device identifiers, online identifiers, language preferences, referring URLs, approximate geolocation derived from IP address, and similar technical information.

Usage and interaction information. Such as pages viewed, links clicked, session attributes, site navigation, feature usage, time spent, scrolling or engagement events, and interactions with emails, text messages, or customer support channels.

Communications and support information. Such as the content of communications you send to us, customer service inquiries, chat interactions, support tickets, survey responses, reviews, and related records.

Marketing and preference information. Such as your communication preferences, subscription status, campaign engagement, product interests, and inferred preferences based on interactions with the Services.

User Content and submissions. Such as reviews, comments, photos, testimonials, form responses, and other materials submitted through the Services.

Compliance and security information. Such as records relating to fraud prevention, legal claims, abuse detection, suspicious activity, sanctions screening where applicable, and responses to lawful requests.

Sensitive personal information or sensitive data. Such as account credentials, precise geolocation if enabled, government-issued identifier information if required for verification, contents of communications where you choose to send them to us, and date of birth or age-verification data. We collect and use sensitive personal information only as reasonably necessary for the purposes disclosed in this Privacy Notice, to provide requested services, or as otherwise permitted by law.

We may also collect technical and operational information generated through platform functionality, including Wix-hosted forms, ecommerce workflows, consent tools, inbox or chat tools, and site-administration features, subject to the settings and integrations active on the Services.

We may also collect information that is deidentified, aggregated, or otherwise not reasonably linkable to you. Where we maintain data in deidentified form, we will not attempt to reidentify it except as permitted by law.

Article 21: Sources of Information

We collect information:

directly from you;
automatically when you use the Services;
from devices and browsers you use to access the Services;
from Wix and other service providers that support hosting, ecommerce, forms, analytics, customer service, fraud prevention, communications, consent management, or technical operations;
from business partners, marketing partners, retail or fulfillment partners, and other third parties where legally permitted; and
from public or commercially available sources where legally permitted.

Article 22: How We Use Information

We may use information for the following purposes:

to provide, operate, maintain, secure, and improve the Services;
to process and fulfill orders, payments, returns, exchanges, and customer requests;
to verify age, eligibility, location, and compliance status;
to authenticate users and protect accounts;
to communicate with you regarding orders, accounts, product safety, legal notices, support matters, and other service-related topics;
to send marketing and promotional communications in accordance with applicable law and your preferences;
to personalize content, product recommendations, and user experiences;
to perform analytics, quality assurance, debugging, and internal reporting;
to administer Wix-hosted or Wix-enabled site features, forms, automations, communications, and ecommerce operations;
to detect, investigate, prevent, and address fraud, abuse, security incidents, and other harmful or unlawful activity;
to comply with legal obligations, regulatory requirements, lawful requests, and industry standards;
to establish, exercise, or defend legal claims; and
for any other purpose disclosed at the time of collection or otherwise permitted by law.

We do not use sensitive personal information for purposes of inferring characteristics about you except as disclosed or permitted by law.

Article 23: Legal Bases and Consent Framework

To the extent required by applicable law, we process personal information based on one or more of the following: your consent, performance of a contract with you, compliance with legal obligations, protection against fraud or security threats, protection of vital interests, and our legitimate business interests where those interests are not overridden by your rights.

Where applicable law requires consent for cookies, tracking technologies, communications monitoring, targeted advertising, sale or sharing of personal information, processing of sensitive data, or similar activities, we will seek such consent through appropriate mechanisms. Where you provide consent, you may withdraw it using the tools we make available, subject to the lawfulness of processing before withdrawal.

Where Wix-hosted or Wix-integrated tools are used, consent choices will apply only to the extent the relevant tool can be configured, limited, or blocked through available settings, integrations, and implementation controls. urbanXtracts intends to use reasonable efforts to implement lawful consent controls consistent with the Services' actual configuration.

Article 24: Cookies, Similar Technologies, Session Replay, Chat, and Analytics

24.1. We and our service providers may use cookies, pixels, SDKs, local storage, tags, log files, APIs, and similar technologies to support the Services, remember preferences, maintain sessions, measure performance, analyze usage, prevent fraud, and support marketing and site functionality.

24.2. These technologies may collect information about your browser, device, pages viewed, interactions, approximate geolocation, referral source, and other usage information.

24.3. Because the Services are hosted or supported through Wix, some cookies, logs, analytics, operational records, or similar technical data may be generated through Wix infrastructure or through Wix-enabled features and integrations. The specific technologies used depend on the Services' configuration, the features enabled, and the choices you make through any consent tools or browser settings.

24.4. Important Privacy Disclosure Regarding Replay, Chat, and Behavioral Monitoring Technologies. Certain site features may involve tools that log page requests, preserve form state, capture technical troubleshooting data, or record how users interact with site content for analytics, debugging, fraud prevention, customer support, or user experience improvement. urbanXtractsintends to configure its Services so that these tools do not capture the contents of sensitive form fields, payment card information, government ID numbers, health information, or message content unless such capture is strictly necessary for the requested function and clearly disclosed.

24.5. To reduce privacy risk and support compliance with laws such as the California Invasion of Privacy Act and similar state laws, urbanXtracts does not intend to deploy third-party session replay, wiretap-like interception, or chat-monitoring technologies in a manner that records the contents of user communications with urbanXtracts or captures keystrokes, text-entry fields, or message content without appropriate notice, consent where required, and contractual restrictions. We may use tools that generate event-level analytics, page diagnostics, or aggregated behavioral insights, but we intend to configure those tools to avoid unnecessary capture of communication content and to limit use to permitted business purposes.

24.6. If chat, inbox, or messaging tools are enabled through Wix or another provider, those tools may process the contents of communications that you choose to send through them for customer service, transactional support, compliance review, or related operational purposes.

24.7. Some browsers and extensions offer settings that allow you to manage cookies or send Do Not Track or opt-out preference signals. Because there is not yet a universally accepted standard for responding to Do Not Track signals, the Services may not respond to all such signals. Where required by law, we will honor browser-based or platform-based opt-out preference signals for targeted advertising or related processing.

Article 25: How We Disclose Information

We may disclose information to the following categories of recipients, subject to applicable law:

affiliates and related entities;
vendors, contractors, service providers, and subprocessors that perform services on our behalf, such as hosting, website and ecommerce platform support, payment processing, analytics, communications, customer support, fraud prevention, security, age verification, shipping, professional services, consent management, and legal or compliance support;
Wix and other platform or infrastructure providers supporting the Services;
business partners and promotional partners, where you direct us to do so or where legally permitted;
regulators, law enforcement, courts, governmental authorities, and parties involved in legal process or investigations;
parties involved in an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction; and
other parties with your consent or at your direction.

We may also disclose information as necessary to comply with law, enforce our agreements, protect the rights or safety of any person, detect or prevent fraud or security issues, or respond to emergencies.

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising except as expressly disclosed, lawfully implemented, and subject to any rights or choices required by law. If our practices change, we will update this Privacy Notice accordingly.

Article 26: Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Notice, including to provide the Services, complete transactions, maintain business and tax records, comply with legal obligations, resolve disputes, enforce agreements, and protect the Services and our business.

Retention periods vary depending on the nature of the information, the sensitivity of the information, the purpose for collection, the risk of harm from unauthorized use or disclosure, applicable legal requirements, and the capabilities and settings of the systems used to maintain the information.

Article 27: Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. However, no security measure is perfect, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your devices and account credentials and for using the Services in a secure manner.

Article 28: Children and Minors

The Services are not directed to children, and we do not knowingly collect personal information from children under thirteen (13), or under any higher age threshold required by applicable law for the specific Service. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

Article 29: U.S. State Privacy Rights Generally

29.1. Depending on your state of residence, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, deletion of, or portability of certain personal information, and the right to opt out of certain processing such as targeted advertising, sale, profiling in furtherance of decisions that produce legal or similarly significant effects, or certain uses of sensitive data, where applicable.

29.2. You may submit a privacy request by contacting us at legal@urbanXtracts.com or through [VC1] https://wkf.ms/4uG6JRZ. We may need to verify your identity before responding to a request. You may also designate an authorized agent where permitted by law.

29.3. We will not discriminate against you for exercising applicable privacy rights.

29.4. If we deny your request, you may have the right to appeal that decision depending on applicable law. Appeal instructions will be provided in our response where required.

29.5 .If required by applicable law, urbanXtracts will honor universal opt-out mechanisms or other recognized browser-based or device-based opt-out preference signals for targeted advertising, sale, or sharing of personal information.

Article 30: California Privacy Supplement

30.1. If you are a California resident, this Article supplements the Privacy Notice and provides additional disclosures required by California law, including the California Consumer Privacy Act, as amended, and related regulations.

30.2. In the preceding twelve (12) months, we may have collected the categories of personal information described in Article 20 above; used those categories for the business and commercial purposes described in Article 22; and disclosed those categories to the recipient categories described in Article 25.

30.3. California residents may have the right to know, access, correct, or delete personal information, to obtain a portable copy of certain information, to limit the use and disclosure of sensitive personal information in some circumstances, and to opt out of sale or sharing where applicable.

30.4. We may use cookies and similar technologies for analytics, site functionality, fraud prevention, and limited marketing support. We intend to configure such technologies in a manner designed to avoid the unnecessary collection or disclosure of the contents of communications or sensitive form entries, and to support compliance with California privacy, eavesdropping, and wiretapping-related laws.

30.5. If urbanXtracts engages in processing that constitutes "sale" or "sharing" under California law, California residents may exercise applicable opt-out rights through the methods listed in Article 29 or through a conspicuous footer link such as "Do Not Sell or Share My Personal Information" or "Your Privacy Choices."

30.6. California residents may designate an authorized agent to exercise rights on their behalf, subject to verification requirements permitted by law.

Article 31: Nevada Privacy Notice

Nevada residents who wish to exercise any applicable opt-out rights under Nevada law regarding certain covered information may contact us using the methods listed in Article 29.

Article 32: Colorado, Connecticut, Virginia, Utah, and Other Comprehensive State Privacy Laws

Residents of states with comprehensive consumer privacy laws, including Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Indiana, Kentucky, Minnesota, Maryland, Rhode Island, and other states with applicable privacy rights laws, may have rights to access, correction, deletion, portability, appeal, and opt-out of targeted advertising, sale, profiling, or certain sensitive-data processing, subject to statutory limitations and exemptions.

Where required by applicable law, urbanXtracts will provide an appeal process for denied requests and will recognize opt-out preference signals for targeted advertising or similar regulated processing.

Article 33: Florida, Washington, and Health or Consumer-Specific State Laws

To the extent urbanXtracts collects information that may be subject to state consumer health privacy laws, biometric laws, eavesdropping laws, or sector-specific state privacy laws, urbanXtracts will process such information only as permitted by applicable law and consistent with the notices, consents, and restrictions required for the relevant Service or data type.

urbanXtracts does not intentionally collect consumer health data or biometric information through the Services except where reasonably necessary for a requested service, legal compliance, fraud prevention, or another disclosed and lawful purpose.

Article 34: Shine the Light and Direct Marketing Disclosures

California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, if any, by contacting us using the methods listed in Article 29 and including "California Shine the Light Request" in the subject line.

Article 35: International Users

The Services are intended for users located in the United States. If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate, which may have data protection laws that differ from those in your jurisdiction.

Article 36: Changes to this Privacy Notice

We may update this Privacy Notice from time to time. When we do, we will revise the Effective Date and post the updated version through the Services. Your continued use of the Services after the revised Privacy Notice becomes effective means that you acknowledge the updated Privacy Notice, to the extent permitted by law.

Article 37: Contact Us

If you have questions about this Agreement or our privacy practices, you may contact us at:

urbanXtracts
43 John Hicks Drive,

Warwick, NY 10990

inquires@urbanXtracts.com

https://wkf.ms/4uG6JRZ

urbanXtracts Terms of Use & Privacy Policy

urbanXtracts
Terms of Use & Privacy Policy